Dear Users:
Warm Greetings from MCD!
If you install our APP or use various mobile and web applications and derivative services developed by MC Devices Co., Ltd (hereinafter referred to as "MCD") and its affiliates MCD Limited, or our authorized third-party partner, ThroughTek Technology (Shenzhen) Co.,Ltd. (hereinafter referred to as "TUTK") on your mobile phone or web page. This Privacy Policy will explain how we may collect, use, disclose and otherwise process your personal data. If you wish to continue using products related to the TimeFlys Monitor App, please agree to our privacy policy in order to provide you with the best service.
To protect your rights, we will update the privacy policy from time to time, and the latest version will be continuously uploaded on this website. We sincerely invite you to visit our website regularly to protect your rights. We will continue to remind you of the relevant information in other ways, such as posting website announcements or sending reminder letters. You have the full right to accept or reject any updated privacy policy from us.
Personal data that may be collected
We may obtain your personal data through different channels as follows:
a. Direct access to your personal data
When you use our APP, you will be asked to provide basic information such as the purpose for which you use it. In order to provide the relevant products and services, we may need to collect personal information that you voluntarily provide, such as storing images captured by the camera. In addition, in order to achieve video surveillance and send alert messages and video clips, we may also need to analyze the relevant data to identify the movements or other activities in the video. In subsequent user support services, we may also collect information related to your communication with us.
b. Personal data obtained through our APP or service
The automatic data collection tools we use include cookies, web beacons, and other tracking technologies that come with our products and services, including IP location, device identification, and other information about your device, system, APP software, external devices, etc. We will collect information about our products and services, such as network speed, voltage information, storage information, error rate, etc.
c. Personal data of third parties
This section of personal data is obtained specifically for camera users, as well as personal data of third-party photos or videos captured through the camera.
The details of the data that our APP or service may collect are elaborated as follows:
TimeFlys Monitor APP
- IP location: Used for mobile devices to receive message notifications
- Device password: Used for basic connection to the webcam
- Device firmware version: Used to confirm device information and whether OTA updates are supported
- Cloud storage purchase record: For issuing bills and providing invoices
- Mobile phone number and email account: For account login function
- Verification code: Used to verify the legitimacy of the account
- Video record and cover image: Used to display images to device lists and albums for users to view
- Obtain storage permissions: For applications to start normally and for image/video storage
- Get photo permission: For saving pictures/videos
- Get microphone permission: To activate the mobile device's microphone for intercom functionality
- Get camera permission: Used to activate QR codescanning-related functions
- Get notification permission: For mobile devices to receive message notifications
- Wireless data network information: A network used to add and configure webcams
- Device information: For advertising campaigns including AD display, monitoring, attribution, and performance analysis and optimization. The collected information includes Android device identifiers (such as ANDROID ID, IMEI, IMSI, ICCID, GAID (GMS service only), MEID, device serial number build_serial, etc.); iOS device identifiers (such as IDFA, etc.)
d. Collection and Utilization of shear board information
We may read the content in the device's clipboard (including but not limited to HTML format text) as the user uses the application to enhance the user experience, such as auto-fill, content paste preview, rich text parsing, etc.
We promise:
- The clipboard content will only be read if the user actively performs a paste operation or interacts with a feature related to the paste;
- Read information will not be uploaded to the server or used for other purposes, only for local processing;
- We do not continuously monitor clipboard content in the background and do not access clipboard without the user's knowledge;
- All processing of clipboard information complies with the Personal Information Protection Act and other relevant laws and regulations.
- If you have any questions or concerns about this, you can turn it off in the Settings or contact [our customer service/email] for more information.
How your profile may be used
In order to provide you with the service you have requested, we may need to use your personal data to facilitate the transmission of service specifications, customer service newsletters, etc.
We will only use your or a third party's personal data for our legitimate interests in the following circumstances where appropriate protection measures for your privacy are in place:
- To use personal data in a de-identified manner for service use research
- Improve our APP products and related services and develop new features
- Protect the rights, property and safety of the TimeFlys Monitor App and its customers
- Detect or prevent fraud, abuse, security or technical issues related to our services
- Amend to comply with legal regulations
Take necessary legal actions, including investigating potential violations of the terms of service
Sharing of personal data
We may share your personal data with MCD 's subsidiaries and affiliates, and may also share your personal data with our service third parties under appropriate confidentiality and security protection measures to provide the services you need.
We may share your personal data with third-party businesses, organizations or individuals as required by government or law.
Your rights and options
In order to provide you with the relevant service, we will continue to keep your personal data on the servers of the TimeFlys Monitor App until you terminate the terms of service. In addition, in order to provide the service and resolve issues related to the service, we also keep information about your interactions with our service to the legal extent.
As protected by applicable law, you have the right to request access to, obtain or limit processing, seek correction or deletion of the personal data saved by the TimeFlys Monitor App, and can do so through your account Settings or by deleting your account. However, if you decide to make such Settings or delete your account, it may affect your use of our APP and services. If you have any concerns or questions about your profile, please contact us. To protect your privacy, we may take commercially reasonable steps to verify your identity before granting access or allowing changes to your personal data.
Data Transfer
MCD is a multinational company and we operate in multiple countries/regions. Regulations and standards for the collection, storage or processing of your personal data may vary by country/region, for example: in the EU/China/US, personal data is required to be collected, processed and stored in the same country/region. In some cases, the TimeFlys Monitor App may access data from servers located in the EU/China/US, including your personal data, to provide technical support services.
How do we protect your personal data
We will continue to maintain administrative, technical and physical safeguards to protect your personal data in our processing from accidental or unlawful destruction, accidental loss, unauthorized alteration, disclosure, access, misuse, and any other unlawful form of processing of personal data. We also require suppliers under contract to protect such data against unauthorized access, use and disclosure. However, the Internet itself is not 100% secure, and we cannot guarantee that you will use our apps and services without any risk.
We will delete your personal data or anonymize your identity when we no longer need to process specific personal data or when you request the deletion of such data, unless the law permits or requires us to retain the data for a longer period. We review our database on a regular basis and ensure the time limit for the deletion of specific data, and weigh the type of service provided in the APP products and services, your usage period, the mandatory retention period, and the statute of limitations.
Third-party SDK access and information usage
Here is our access to third-party SDKS and information sharing usage:
Xiaomi Push |
Third-party company name |
Xiaomi Technology Co., LTD |
Shared Type |
Embedded SDK (Xiaomi Push) |
|
What information is collected |
Equipment information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI, etc.); |
|
Purpose of Use |
Push Kalay messages to Xiaomi users |
|
Use Scenarios |
Push messages to Xiaomi brand devices |
|
Sharing method |
SDK Native Collection |
|
Third-party personal information processing policies |
VIVO push |
Third-party company name |
Guangdong Tianchen Network Technology Co., LTD |
Shared type |
Embedded SDK (VIVO Push) |
|
What information is collected |
Equipment information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI, etc.); |
|
Purpose of Use |
Push Kalay messages to VIVO users |
|
Use Scenarios |
Push messages to VIVO brand devices |
|
Sharing method |
SDK Native Collection |
|
Third-party personal information processing policies |
Meizu Push |
Third-party company name |
Zhuhai Xingji Meizu Information Technology Co., LTD |
Shared Type |
Embedded SDK (Meizu Push) |
|
What information is collected |
Equipment information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI, etc.); |
|
Purpose of Use |
Push Kalay messages to Meizu users |
|
Use Scenarios |
Push messages to Meizu-branded devices |
|
Sharing method |
SDK Native Collection |
|
Third-party personal information processing policies |
Huawei Push |
Third-party company name |
Huawei Software Technology Co., LTD |
Shared types |
Embedded SDK (Huawei Push) |
|
Which information should be collected? |
Equipment information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI, etc.); |
|
Purpose of Use |
Push Kalay messages to Huawei users |
|
Use Scenarios |
Push messages to Huawei-branded devices |
|
Sharing method |
SDK Native Collection |
|
Third-party personal information processing policies |
Honor Push |
Third-party company Name |
Shenzhen Honor Software Technology Co., LTD |
Shared types |
Embedded SDK (Honor Push) |
|
What information is collected |
Device information and application information, such as device identifiers (AAID, PushToken), APPID, and application package names; |
|
Purpose of use |
Push Kalay messages to Honor users |
|
Use Scenarios |
Push messages to Honor brand devices |
|
Sharing methods |
SDK Native Collection |
|
Third-party personal information processing policies |
OPPO Push |
Third-party company name |
Guangdong Huantai Technology Co., LTD |
Shared types |
Embedded SDK (OPPO Push) |
|
What information is collected |
Equipment information (IMEI/MAC/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI, etc.); |
|
Purpose of use |
Push Kalay messages to OPPO users |
|
Use Scenarios |
Push messages to OpPO-branded phones |
|
Sharing method |
SDK Native Collection |
|
Third-party personal information processing policies |
Aurora Push |
Third-party company Name |
Shenzhen Hexun Huagu Information Technology Co., LTD |
Shared Type |
Embedded SDK (Aurora Push) |
|
What information is collected |
00001. Device parameters and system information (device type, device model, system version, and related hardware information); 00002. 00003. Device identifiers (IMEI, IDFA, Android ID, GID, MAC, OAID, VAID, AAID, IMSI, MEID, UAID, SN, ICCID, SIM information); 00004. 00005. Network information (IP address, WiFi information, base station information, DNS address, DHCP address, SSID, BSSID) and location information (latitude and longitude); 00006. 00007. Application list information (application crash information, notification switch status, APP application list and active status, APP application page information, APP function event-related information). 00008. |
|
Purpose of Use |
Push Kalay messages to the user's phone |
|
Use Scenarios |
Push messages |
|
Sharing methods |
SDK Native Collection |
|
Third-party personal information processing policies |
Wechat Pay |
Third-party company name |
Shenzhen Tencent Computer System Co., LTD |
Shared types |
Embedded SDK (wechat Pay SDK) |
|
What information is collected |
Network status, WIFI information, paid bill information |
|
Purpose of Use |
Help users use wechat Pay within the app |
|
Use Scenarios |
Use payment and order-related features |
|
Sharing methods |
SDK Native Collection |
|
Third-party personal information processing policies |
Alipay |
Third-party company name |
Alipay (China) Network Technology Co., LTD |
Shared types |
Embedded SDK (Alipay SDK) |
|
What information is collected |
Network status, Wi-Fi information, billing information paid |
|
Purpose of use |
Help users make Alipay payments within the app |
|
Use Scenarios |
Use payment and order-related features |
|
Sharing methods |
SDK Native Collection |
|
Third-party personal information processing policies |
Tencent Bugly |
Third-party company name |
Shenzhen Tencent Computer System Co., LTD |
Shared types |
Embedded SDK (Bugly SDK) |
|
What information is collected |
Device information (Android ID), Crash information and thread stack, ROM/RAM/SD card capacity, network status, etc. |
|
Purposes of Use |
This SDK is used for Tencent's bug analysis statistics, providing APP error or crash information to mobile phones and reporting. It does not collect user information; what it collects and uploads is only the error log of the APP. |
|
Use scenarios |
Use the help and feedback feature |
|
Sharing Methods |
SDK Native Collection |
|
Third-party personal information processing policies |
Regarding Account Cancellation
You can cancel a previously registered account at any time by doing the following:
In the TimeFlys Monitor App, click [My] - [Edit Profile] - [Cancel Account] - [Next] - [Send Verification Code] and enter the verification code - [Confirm Cancellation] to complete the account cancellation process.
Account cancellation may have the following effects on you:
- Once your TimeFlys Monitor App account is cancelled, you will no longer be able to log in, use, or continue to use related products and services of TimeFlys Monitor App with this account;
- Once your TimeFlys Monitor App account is cancelled, all content, information, data, and records under TimeFlys Monitor App products and services that you logged in with and used through that account will be deleted or anonymized, and you will no longer be able to retrieve, access, obtain, continue to use, or retrieve them. You have no right to request us to retrieve it (except as otherwise required by law or regulatory authorities), including:
· 1. Personal information under the account (e.g. Profile picture, nickname, etc.) and binding information (e.g. Bound mobile phone number, email, etc.);
· 2. All other content, information, data and records.
- By applying for account cancellation, you agree to waiver all rights that have been generated but not exhausted during the use of the products and services of the TimeFlys Monitor App, without any refund, compensation or indemnity; Automatic subscription services will also be cancelled. That is, once the TimeFlys Monitor App account is cancelled, we will clear all rights under that account, including:
Ø 1. Contents of cloud storage solutions that you have purchased but have not yet expired in the products and/or services of the TimeFlys Monitor App;
Ø 2. Other benefits that have been generated but not fully consumed.
- Once a TimeFlys Monitor App account is logged out, it cannot be restored, even if you apply to register a TimeFlys Monitor App account again with the same account after logging out, at which point the account becomes a new user account. Therefore, we kindly remind you to make your own backups of what you think you need to back up before applying for cancellation;
- Once the TimeFlys Monitor App account is cancelled, all relevant user agreements, other rights and obligations documents signed between you and us will also be terminated accordingly (except for those that have been agreed to remain in effect between us or otherwise stipulated by law);
- Other consequences resulting from the cancellation of your TimeFlys Monitor App account.
To safeguard your account security and property rights, before you cancel your account, please check and ensure that the TimeFlys Monitor App account you are applying to cancel has the following conditions, including:
- The account is confirmed to be registered and used by yourself;
- No devices are bound under this account, or all devices have been deleted;
- There are no unused value-added services under this account (e.g., the TimeFlys Monitor App cloud storage solution), or you have confirmed that you voluntarily waived the relevant benefits;
- If the account has enabled the "auto-renewal" function, please cancel it;
- Other contents that need to be met to ensure the security of your account and your property rights.
Minor Users
We only allow individuals aged 18 and above to become owners of TimeFlys Monitor App accounts. Our APP products and services are designed for adults, so we deliberately prohibit children under the age of 18 from opening accounts. If you are a parent or legal representative and believe that your child has disclosed personal information to us, please contact us. We will take such notifications seriously and resolve the issue properly.
How to contact us?
If you have any questions or feedback regarding the contents of this Policy, you may contact our Data Protection Office at [service@mcdevices.com]. We will review the issue as soon as possible and respond within fifteen business days after verifying your user identity.
Dispute Resolution
The establishment, effectiveness, performance, interpretation and dispute resolution of this Agreement policy shall be governed by the laws of the mainland of the People's Republic of China. In the event of any dispute or controversy arising between you and us in connection with the policies of this agreement, it shall first be settled through friendly consultation; If consultation fails, either party may bring a lawsuit to the people's court in the jurisdiction where the Company is located.
Please be informed that the failure of TimeFlys Monitor App to exercise or enforce any right or provision of this Service Agreement does not constitute a waiver of such right or provision. If any provision of this Agreement is for any reason wholly or partially invalid or unenforceable, the remaining provisions of this Agreement shall remain valid and binding.
Appendix
All rights to modify, update and final interpretation of the provisions of this Policy belong to MC Devices Co., Ltd.
Effective Date: 1st Jan 2025
Update Date: 3rd Jan 2025